On May 31, 2024, Kui Rawson retired from the city of Plano after over 25 years of dedicated service. During her tenure with the information technology department, she significantly contributed to the management of the department’s records management systems and other essential programs and applications.
According to the Plano Police Department, Rawson moved to the U.S. in December 1975 and balanced her education with working and caring for her two children. She began her career in 1990 with Collin County, assisting with public safety application support programs and collaborating with the geographic information system team to configure 911 addresses for display in the public safety communications department.
In 1999, Rawson joined the city of Plano, where she worked on a wide variety of technical programs for the police department and resolved minor hardware issues. She also supported programs and applications used by other city entities, including the fire department, traffic engineering, public safety communications, municipal court and the city prosecutor’s office.
Rawson developed and configured significant portions of the department’s records management systems, eliminating the need for new system purchases or vendor contracts for new development. She collaborated with police personnel to develop the first generation of dashboards for the police department and created many additional dashboards.
The processes Rawson established and maintained help city departments utilize real-time data, streamline workflows, enhance quality control, generate reports and in some cases, avoid liability situations. Currently, there are over 100 reports on the dashboards and over 100 crystal reports that she either created or assisted in creating.
Rawson is also responsible for the police department's active directory and associated folders and managing file security permissions. She has collaborated with vendors and system teams for server migrations, trained co-workers and users, troubleshooted application bugs, created functional specification documents (FSDs) for application modifications and provided assistance and solutions for crime analysis.
During retirement, Rawson plans to spend time with her children, grandchildren and great-grandchildren, as well as work on her house. “Kui Rawson, we thank you for all of your dedication to the city of Plano,” Plano police wrote in a Facebook post. “We hope you enjoy your retirement.”
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