During a recent episode of the Inside Plano podcast, Director of Planning Christina Day and Director of Neighborhood Services Curtis Howard discussed Plano’s new regulations for short-term rentals (STRs) in the city and reminded short-term rental property owners to register their properties by Thursday, Aug. 1.
As previously reported by Local Profile, the regulations, effective from April 22, 2024, prohibit new STRs in single-family neighborhoods, although existing properties that predate the temporary ban will be allowed to continue operating. This move comes after the Plano City Council's decision emphasized the need to preserve neighborhood integrity and address investor-owned empty homes.
To comply with the new regulations and avoid penalties, all STR owners and operators must register their properties with the city. The registration process includes submitting an application, paying a $300 fee — reduced to $100 through compliance and educational incentives — and providing contact information for responsible parties. The goal is to ensure that STR owners and operators act as good neighbors and contribute positively to the community.
"We aim to provide clear guidance and support for STR owners and operators while addressing the concerns of our residents," said Day during the podcast.
The new ordinance also involves stringent enforcement measures. Residents can file complaints about STRs with the police, neighborhood services or through a hotline managed by Deckard, the city’s contracted company. Neighborhood services will take responsibility for responding to these issues and ensuring resolution.
“Our enforcement approach will focus on resolving issues efficiently and ensuring that STRs do not negatively impact our neighborhoods,” said Howard.
During the podcast it was also mentioned that the homeowners associations (HOAs) in Plano have the authority to impose their restrictions on STRs within their neighborhoods, although the city does not enforce these private rules.
In addition to registration, STRs are required to pay a hotel occupancy tax. Although they are not classified as hotels under the city’s zoning ordinance, this tax helps regulate the industry and provides revenue for the city.
For more detailed information and to ensure compliance, STR owners and operators can visit the city's website.
To listen to the complete podcast episode, click here.
Don't miss anything Local. Sign up for our free newsletter.
