While the law states that travelers are entitled to a refund if their flight is canceled for any reason and the traveler chooses not to continue with the trip, navigating Southwest’s refund process is not as straightforward as people would hope.
While the law states that travelers are entitled to a refund if their flight is canceled for any reason and the traveler chooses not to continue with the trip, navigating Southwest’s refund process is not as straightforward as people would hope.